Jazz offers multiple packages for its customers in Pakistan. These packages include options for data calls or WhatsApp, and come with different time durations like daily weekly and monthly. Some customers choose multiple bundles and often need to check the status of these bundles. In this article, we will guide you on how to check the activated Jazz packages on your SIM card.
How To Check Jazz Packages Status
There are three ways to see if your Jazz package is active – whether it is for a month a day. Here is how you can check:
- Call the helpline.
- Use SMS or WhatsApp Self-Service.
- Use the Jazz World App.
These ways work for both prepaid and postpaid customers. This article gives you all the details about your package.
1. Call Or Helpline
To get information about Jazz packages in Pakistan. just call the Jazz helpline at 111. Here is what you need to do:
- Choose your language when prompted.
- Press 0 to talk to a customer service person.
- Request the Jazz package details for your SIM.
- You will receive all the information in a text message.
This works the same way for both prepaid and postpaid customers.
2.Use SMS or WhatsApp Self-Service
The method to check your package details for prepaid and postpaid customers. Here is how you can do it:
To see your activated package details send an empty message to 3838. You will receive a reply with information about your activated package status.
Jazz has recently introduced a Whatsapp self-service option to speed up the process. Due to network issues in some areas it might take longer to get a reply from Jazz on your sim. To use Whatsapp self-service send a message saying “Hi” to the number 03003008000. After that send “5” to receive your usage data and call history on your Jazz number.
Postpaid customers can dial *1111# to obtain details about their calls and activated Jazz packages via SMS.
For Whatsapp service simply send the message “Hi” to the number 03003008000. Following that, send “2” to receive your usage data and call history on your Jazz number.
3.Use the Jazz World App
The Jazz World app in Pakistan helpful things for users. You can easily check your balance activate bundles and more. The app also shows details like when your package expires, how much you have used, and any special offers. Here is how to use it:
- Get the “Jazz World App” from the Play Store and install it.
- Make an account using your active SIM number.
- On the Home page find your remaining details.
- Click to see all your activated packages.
- To see the available Jazz packages click on the packages.